Frequently Asked Questions

Select a topic below to find answers to common questions about Nautobot Cloud.

• General – What Nautobot Cloud is, key concepts, getting access, and general Console usage.
• Architecture – Where Nautobot Cloud runs, high availability, connectivity, and scaling.
• Security & Compliance – Data encryption, secrets, access control, SOC 2, logging, and identity.
• Managing Instances – URLs and custom domains, updating and restarting, upgrades, and connecting to your network.
• Configuring Instances – Environment variables, settings, timeouts, and Jobs.
• Secrets – Storing and using secrets in your instances.
• Apps – The Marketplace, custom apps, and app versions.
• Backups & Migration – Snapshots, restores, and migrating from a self-hosted Nautobot.
• Users & Support – User access, admin passwords, support, and feature requests.