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Cisco Webex Dispatcher

nautobot_chatops.dispatchers.webex

Dispatcher implementation for sending content to Webex.

WebexDispatcher

Bases: AdaptiveCardsDispatcher

Dispatch cards and messages to Webex.

Source code in nautobot_chatops/dispatchers/webex.py 
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class WebexDispatcher(AdaptiveCardsDispatcher):
    """Dispatch cards and messages to Webex."""

    platform_name = "Webex"
    platform_slug = "webex"

    platform_color = "6EBE4A"

    def __init__(self, *args, **kwargs):
        """Init a WebexDispatcher."""
        super().__init__(*args, **kwargs)

        try:
            access_token = WEBEX_CONFIG["token"]
        except KeyError as err:
            error_msg = "The 'webex_token' setting must be configured"
            logger.error(error_msg)
            raise KeyError(error_msg) from err

        self.client = WebexTeamsAPI(access_token=access_token)
        self.webex_msg_char_limit = WEBEX_CONFIG.get("msg_char_limit", 7439)

    @classmethod
    @BACKEND_ACTION_LOOKUP.time()
    def platform_lookup(cls, item_type, item_name) -> Optional[str]:
        """Call out to the chat platform to look up, e.g., a specific user ID by name.

        Args:
          item_type (str): One of "organization", "channel", "user"
          item_name (str): Uniquely identifying name of the given item.

        Returns:
          (str, None)
        """
        instance = cls(context=None)
        # TODO: handle API pagination
        if item_type == "organization":
            try:
                # TODO: this seems to only work for "real" organizations, not privately created one-off channels
                response = instance.client.teams.list()
                for team in response:
                    if team.name == item_name:
                        return team.id
            except ApiError:
                pass
        elif item_type == "channel":
            try:
                response = instance.client.rooms.list()
                for channel in response:
                    if channel.title == item_name:
                        return channel.id
            except ApiError:
                pass
        elif item_type == "user":
            try:
                response = instance.client.people.list(email=item_name)
                for person in response:
                    return person.id
            except ApiError:
                pass
        else:
            raise NotImplementedError

        return None

    @classmethod
    def lookup_user_id_by_email(cls, email) -> Optional[str]:
        """Call out to Webex to look up a specific user ID by email.

        Args:
          email (str): Uniquely identifying email address of the user.

        Returns:
          (str, None)
        """
        instance = cls(context=None)
        try:
            response = instance.client.people.list(email=email)
            for person in response:
                return person.id
        except ApiError:
            return None

    @BACKEND_ACTION_MARKDOWN.time()
    def send_markdown(self, message, ephemeral=None):
        """Send a markdown-formatted text message to the user/channel specified by the context."""
        self.client.messages.create(roomId=self.context["channel_id"], markdown=message)

    @BACKEND_ACTION_BLOCKS.time()
    def send_blocks(self, blocks, callback_id=None, modal=False, ephemeral=None, title=None):
        """Send a series of formatting blocks to the user/channel specified by the context."""
        if title and title not in str(blocks[0]):
            blocks.insert(0, self.markdown_element(self.bold(title)))
        self.client.messages.create(
            roomId=self.context["channel_id"],
            text="If you're seeing this message, something went wrong",
            attachments=[
                {
                    "contentType": "application/vnd.microsoft.card.adaptive",
                    "content": {"type": "AdaptiveCard", "version": "1.1", "body": blocks},
                }
            ],
        )

    def send_image(self, image_path):
        """Send an image as a file upload."""
        self.client.messages.create(roomId=self.context["channel_id"], files=[image_path])

    @BACKEND_ACTION_SNIPPET.time()
    def send_snippet(self, text, title=None, ephemeral=None):
        """Send a longer chunk of text as a file snippet."""
        return self.send_markdown(f"```\n{text}\n```")

    def delete_message(self, message_id):
        """Delete a message that was previously sent."""
        self.client.messages.delete(message_id)

    def user_mention(self):
        """Markup for a mention of the username/userid specified in our context."""
        # Webex doesn't let you use @mentions inside a direct message session.
        # It also doesn't seem to let you use @mentions inside an adaptive card (block).
        # So for now we just use the user name throughout.
        return f"{self.context.get('user_name')}"

    def send_large_table(self, header, rows, title=None):
        """Send a large table of data to the user/channel.

        Webex has a character limit per message of 7439 characters.
        This table is outputted at a max of 120 characters per line, but this varies based on the data in Nautobot.
        This table is dynamically rendered up to the maximum allowable charaters for each posting.
        """
        table = Texttable(max_width=120)
        table.set_deco(Texttable.HEADER)
        table.header(header)
        # Force all columns to be shown as text. Otherwise long numbers (such as account #) get abbreviated as 123.4e10
        table.set_cols_dtype(["t" for item in header])
        table.add_rows(rows, header=False)

        char_count = 0
        table_snippet = ""

        for line in table.draw().splitlines():
            # +1 is for the length of '\n'
            line_len = len(line) + 1
            if char_count + line_len > self.webex_msg_char_limit:
                self.send_snippet(table_snippet)
                table_snippet = ""
                char_count = 0
            table_snippet += line + "\n"
            char_count = len(table_snippet)
        self.send_snippet(table_snippet, title=title)

__init__(*args, **kwargs)

Init a WebexDispatcher.

Source code in nautobot_chatops/dispatchers/webex.py 
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def __init__(self, *args, **kwargs):
    """Init a WebexDispatcher."""
    super().__init__(*args, **kwargs)

    try:
        access_token = WEBEX_CONFIG["token"]
    except KeyError as err:
        error_msg = "The 'webex_token' setting must be configured"
        logger.error(error_msg)
        raise KeyError(error_msg) from err

    self.client = WebexTeamsAPI(access_token=access_token)
    self.webex_msg_char_limit = WEBEX_CONFIG.get("msg_char_limit", 7439)

delete_message(message_id)

Delete a message that was previously sent.

Source code in nautobot_chatops/dispatchers/webex.py 
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def delete_message(self, message_id):
    """Delete a message that was previously sent."""
    self.client.messages.delete(message_id)

lookup_user_id_by_email(email) classmethod

Call out to Webex to look up a specific user ID by email.

Parameters:

Name Type Description Default
email str

Uniquely identifying email address of the user.

 required

Returns:

Type Description
Optional[str]

(str, None)
Source code in nautobot_chatops/dispatchers/webex.py 
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@classmethod
def lookup_user_id_by_email(cls, email) -> Optional[str]:
    """Call out to Webex to look up a specific user ID by email.

    Args:
      email (str): Uniquely identifying email address of the user.

    Returns:
      (str, None)
    """
    instance = cls(context=None)
    try:
        response = instance.client.people.list(email=email)
        for person in response:
            return person.id
    except ApiError:
        return None

platform_lookup(item_type, item_name) classmethod

Call out to the chat platform to look up, e.g., a specific user ID by name.

Parameters:

Name Type Description Default
item_type str

One of "organization", "channel", "user"

 required
item_name str

Uniquely identifying name of the given item.

 required

Returns:

Type Description
Optional[str]

(str, None)
Source code in nautobot_chatops/dispatchers/webex.py 
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@classmethod
@BACKEND_ACTION_LOOKUP.time()
def platform_lookup(cls, item_type, item_name) -> Optional[str]:
    """Call out to the chat platform to look up, e.g., a specific user ID by name.

    Args:
      item_type (str): One of "organization", "channel", "user"
      item_name (str): Uniquely identifying name of the given item.

    Returns:
      (str, None)
    """
    instance = cls(context=None)
    # TODO: handle API pagination
    if item_type == "organization":
        try:
            # TODO: this seems to only work for "real" organizations, not privately created one-off channels
            response = instance.client.teams.list()
            for team in response:
                if team.name == item_name:
                    return team.id
        except ApiError:
            pass
    elif item_type == "channel":
        try:
            response = instance.client.rooms.list()
            for channel in response:
                if channel.title == item_name:
                    return channel.id
        except ApiError:
            pass
    elif item_type == "user":
        try:
            response = instance.client.people.list(email=item_name)
            for person in response:
                return person.id
        except ApiError:
            pass
    else:
        raise NotImplementedError

    return None

send_blocks(blocks, callback_id=None, modal=False, ephemeral=None, title=None)

Send a series of formatting blocks to the user/channel specified by the context.

Source code in nautobot_chatops/dispatchers/webex.py 
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@BACKEND_ACTION_BLOCKS.time()
def send_blocks(self, blocks, callback_id=None, modal=False, ephemeral=None, title=None):
    """Send a series of formatting blocks to the user/channel specified by the context."""
    if title and title not in str(blocks[0]):
        blocks.insert(0, self.markdown_element(self.bold(title)))
    self.client.messages.create(
        roomId=self.context["channel_id"],
        text="If you're seeing this message, something went wrong",
        attachments=[
            {
                "contentType": "application/vnd.microsoft.card.adaptive",
                "content": {"type": "AdaptiveCard", "version": "1.1", "body": blocks},
            }
        ],
    )

send_image(image_path)

Send an image as a file upload.

Source code in nautobot_chatops/dispatchers/webex.py 
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def send_image(self, image_path):
    """Send an image as a file upload."""
    self.client.messages.create(roomId=self.context["channel_id"], files=[image_path])

send_large_table(header, rows, title=None)

Send a large table of data to the user/channel.

Webex has a character limit per message of 7439 characters. This table is outputted at a max of 120 characters per line, but this varies based on the data in Nautobot. This table is dynamically rendered up to the maximum allowable charaters for each posting.

Source code in nautobot_chatops/dispatchers/webex.py 
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def send_large_table(self, header, rows, title=None):
    """Send a large table of data to the user/channel.

    Webex has a character limit per message of 7439 characters.
    This table is outputted at a max of 120 characters per line, but this varies based on the data in Nautobot.
    This table is dynamically rendered up to the maximum allowable charaters for each posting.
    """
    table = Texttable(max_width=120)
    table.set_deco(Texttable.HEADER)
    table.header(header)
    # Force all columns to be shown as text. Otherwise long numbers (such as account #) get abbreviated as 123.4e10
    table.set_cols_dtype(["t" for item in header])
    table.add_rows(rows, header=False)

    char_count = 0
    table_snippet = ""

    for line in table.draw().splitlines():
        # +1 is for the length of '\n'
        line_len = len(line) + 1
        if char_count + line_len > self.webex_msg_char_limit:
            self.send_snippet(table_snippet)
            table_snippet = ""
            char_count = 0
        table_snippet += line + "\n"
        char_count = len(table_snippet)
    self.send_snippet(table_snippet, title=title)

send_markdown(message, ephemeral=None)

Send a markdown-formatted text message to the user/channel specified by the context.

Source code in nautobot_chatops/dispatchers/webex.py 
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@BACKEND_ACTION_MARKDOWN.time()
def send_markdown(self, message, ephemeral=None):
    """Send a markdown-formatted text message to the user/channel specified by the context."""
    self.client.messages.create(roomId=self.context["channel_id"], markdown=message)

send_snippet(text, title=None, ephemeral=None)

Send a longer chunk of text as a file snippet.

Source code in nautobot_chatops/dispatchers/webex.py 
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@BACKEND_ACTION_SNIPPET.time()
def send_snippet(self, text, title=None, ephemeral=None):
    """Send a longer chunk of text as a file snippet."""
    return self.send_markdown(f"```\n{text}\n```")

user_mention()

Markup for a mention of the username/userid specified in our context.

Source code in nautobot_chatops/dispatchers/webex.py 
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def user_mention(self):
    """Markup for a mention of the username/userid specified in our context."""
    # Webex doesn't let you use @mentions inside a direct message session.
    # It also doesn't seem to let you use @mentions inside an adaptive card (block).
    # So for now we just use the user name throughout.
    return f"{self.context.get('user_name')}"